Servicing & maintenance
Planned preventative maintenance and reactive repairs for a broad range of biomedical equipment. Scheduled visits, compliance documentation, and rapid response when things go wrong.
Commissioning & audits
Installation and commissioning of new equipment, departmental audits, asset management, and decommissioning support. For departments going through change, not just routine servicing.
Consultancy
Strategic advice on equipment strategy, procurement decisions, and estate planning. For senior decision-makers thinking beyond the immediate service requirement.
Istela provides biomedical engineering support across a broad range of medical devices, from routine ward-based equipment through to complex critical care and diagnostic systems. Our customers include community healthcare providers, ambulance services, private healthcare organisations, and large acute NHS Trusts.
Patient monitoring
SpO2 monitors, NIBP monitors, vital signs monitors, patient observation systems, and multiparameter monitors.
Infusion and therapy
Infusion pumps, syringe drivers, enteral feeding pumps, suction units, and associated therapy delivery systems.
Critical care
Ventilators, anaesthetic machines, defibrillators, and other life-support equipment.
Diagnostic
Ultrasound systems, ECG equipment, spirometers, and a range of diagnostic technologies.
General clinical
Weighing scales, beds, hoists, examination couches, and a wide range of ward and community-based medical devices.
If your equipment is not listed here, get in touch. The breadth of our engineering capability means we can support a diverse range of medical devices across multiple clinical environments.
Our services are delivered within an ISO 13485 quality management framework and in accordance with MHRA guidance and recognised healthcare engineering best practice.
Istela Healthcare Solutions is a supplier on a Government Commercial Agency (GCA) framework agreement (formerly Crown Commercial Service), providing NHS and public sector organisations with an approved procurement route for accessing our services efficiently and compliantly.
Alongside our work with NHS trusts and private healthcare providers, we work directly with OEM manufacturers as an independent service partner. For manufacturers looking for a trusted, capable engineering partner to support their products in the field, Istela offers the technical depth, quality framework, and flexibility to act as an extension of their own service capability.
We are not able to name some of our OEM partners publicly, but we are actively engaged with a number of leading manufacturers across the medical device sector.
Comparing your options? See how Istela compares to OEM servicing and other independent biomedical providers.

